This will start the activation process. So make sure you can also use data when youre not connected to wifi. Welcome to r/AppleHelp! Ask Different is a question and answer site for power users of Apple hardware and software. Correct answers are available for this post. In some cases, that SMS can be chargeable, and if your SIM plan doesnt include text messages and you dont have any credit on your phone, that SMS will never arrive. *View Reachable At section. I think Ive worked out from your article my problem. rev2023.3.3.43278. Theres a good chance some of these prompts are not entirely unique. Nothing. So simple to fix it ? Have you tried calling her Apple ID instead? The issue has gotten worse since I switched to Verizon. Get her to remove the one that is not commonly used. You should first try to turn iMessage and FaceTime off for a few minutes, then back on and check if the apphas picked up the changes. I tried to FaceTime her from the FaceTime app and it works, its just that I cannot FaceTime her from my contacts list. If you think this might be affecting you, try adding a little extra credit to your phone, then restart it and check iMessage and Facetime again. Great advice worked a charm thank you, Thanks so much!! Begin again with the process of setting up the new card, let the device recognize the number and check that iMessage and FaceTime have started working. My mother in law just had a milestone birthday and for her present we got her the latest iPod touch. There was a problem. When I call him it goes straight to voicemail, but he gets no notification of the call or message. scroll to bottom and find FaceTime - switch it off for few seconds and then turn it back on. In some cases, that SMS can be chargeable, and if your SIM plan doesnt include text messages or you dont have any credit on your phone, that SMS will never arrive. Health Department. Similar problem with iPhone XR and adding an esim that has only network. Nothing. Essentially, they can call you, but you can't call them. We do want to get this figured out. How to Fix Stuck On Activation Problem. My phone is driving me crazy. When the device resets, make sure you make sure after re-adding your passwords, the iMessage and FaceTime is activated by tapping them in the setting app. The OBS test card appears in FaceTime but the contents of the scene do not appear, regardless of whether or not "Start Virtual Camera" is clicked in OBS. NOTE: I had to updated FaceTime settings before Messages settings. 3 Sign out of Apple ID and sign in Please check your email for a message from us. The report notes that Abbott oversees Apple's cloud infrastructure for services like iCloud, iMessage, FaceTime, and others. Once it turns back on, check your Camera app to make sure your video and audio are working and then relaunch FaceTime. They might be restricting which phone number or email address they can be reached at. The Internet data that you both useThe electricity that you both useThe costs of the Apple devices that you use because Facetime only works on iPhone, iPad and Mac devices. If you've tried these steps and still need a little help, we're right around the corner. If you start a new message thread with those contacts (rather than replying to an existing thread), does that change anything? If a conversation was started while I was on another SIM, and the other party is still using my old phone number for iMessage, there is apparently a switching problem. The process is simple: Still no luck? To use FaceTime, you need a Wi-Fi, cellular data, or broadband Internet connection and a device that supports the app. You might also have some weird APN settings set-up. I kept sending test text messages, but still the same, once you started typing in the bar, the arrow was GREEN, not BLUE which means SMS (as if youre sending to an android phone). WebYou can earn rewards points for every purchase you make. She may still have the same phone number, but it Next up, its time to reset your network settings. They can call me with FaceTime and i can call them back using recent calls, but i cannot call the using FaceTime from contact list. I'm having the same issue. This isn't always due to an error on your device; the recipient may be to blame. I purchased my phone from Apple unlocked. Let me know and Ill see if I can help. I had this problem for awhile now. Find him on Mastodon at mstdn.social/@richdevine. Waiting on FaceTime to connect can be frustrating, especially when you don't know what's causing the issue or how to fix it. But be sure to back up your device beforehand because this type of reset will delete any data you haven't saved. Just wanted to make that point. I had the same problem, my wife switched from Samsung to iPhone and didn't appear in my contact list as a Facetime user. I tried everything but end * I noticed that my original US number wasnt selected (Did not show a check mark next to it) We'll also send over our free 25-page guide, packed with useful hints and adviceto get you started!No spam ever, and you can leave any time. Webbased on the information that I've read from the Apple forums, go into settings>facetime> and turn your iphone cellular calls off. After being on the phone for hours with Apple tech support people, and Three tech support people, they literally gave me dozens of different possible solutions but nothing worked. This means when youre watching a video that has text, you can interact with it in various ways, such as either copying, sharing or translating whats on the screen, for example. 1811 E Innes Street. Well the same activation unsuccessful message popped up on the 11! If they aren't signed in to FaceTime on their phone, iPad, Mac, or iPod touch, they won't see your call attempt. My mom now has 2 SIM cards active on her phone (one being the eSIM labeled travel) and guess what iMessage or FaceTime STILL was giving the same activation unsuccessful message. Richard Devine is a Managing Editor at Windows Central with over a decade of experience. To start a Walkie-Talkie conversation, open the Walkie-Talkie app on your Apple Watch and follow these steps: Tap a friend. WebCan't call with FaceTime for one contact Hi, i have a problem with one contact. Web All applicants must tour the interior/exterior of the property. Since you have changed the provider you need to reactivate iMessage & FaceTime. Go to settings/iMessage/send receive The recipient doesn't have the app enabled on their device. What we mean by different Apple ID would be a completely different or new Apple ID than the one you typically use on your iPhone. But don't worrywhether it's the age of your device, your signal strength, software, or the fifth member of your Group FaceTime call, our Asurion Experts have a few ways to get past the everlasting connecting" screen so you can start chatting. Do this by sliding the slider off and then on. * Tap on the original number to select and activate it. Has this messagingbug affected you when switching SIMs? ! No, dont worry about that, its fine! Then silence. Enter the contact name (s) you want your screen to be shared with and tap the FaceTime button to begin a video call. For a decade now, iPhone and iPad users have been left to theirown devices to find a cure. Heres the simplifiedversion, withthe most successfulapproaches first. These are people that I had previous Messages conversations with that were started when I didnt have a cell plan on the iPhone and we started the conversation using my Apple ID/email. Purchase screen protectors, cases, and gear for your tech. Either way, make sure at least one is turned on. Since you have changed carriers without resolving the connection problems, there is a definite possibility that the problems in the connection are on the other side. This tip came in from a reader a couple of years ago, and its a good one. As of writing, the 64GB iPhone 11 is in stock for all five colours Black, Yellow, White, Green and Purple. WebFaceTime unable to connect Ive been trying to FaceTime / FaceTime Audio my friend for a while now and its not been able to connect. Choose how you want to share the link. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Touch and hold the talk button, then say something. Deleted The Previously Synced iCloud Contacts. Salisbury, NC 28146. Get a quality repair at one of our 700+ stores nationwide. She generally doesnt use either app while roaming and has data turned off most of the time. In order to avoid the issue discussed in this blog post (iMessage not activating when you switch SIMs), I dont want to switch the SIM card in my current phone, so Im thinking of taking both my current phone and my old phone with me, keeping my US SIM card in my current phone and putting the foreign SIM card into my old phone then turning on hotspot on it and connecting to that from my current phone, on which I will turn off cellular data (so that I dont get hit with huge roaming fees). Tried all of your suggestions. If it's been a while since you signed in with your Apple ID on your device, re-entering your information may help move things along. 5 9 r/LGG8X Join 2 yr. ago How bad is front camera on video calls? I have given my unlocked iPhone 5s to my partner who has a 3 sim only account. If FaceTime is not working properly for you, check out our tips for fixing it on your iPhone, iPad, or other Apple device so you can always talk to people face-to-faceno matter where they are. View Page This article provides information about how to troubleshoot and resolve issues with the SD or memory card reader on your Dell desktop or laptop. However, Im having problems SMS texting other iPhone users when Im not in WiFi. She has been delighted with the simplicity of the device, and its been a lot of fun showing her the elegance of iOS 4. Perfect place to start out in with room to grow! Click the plus sign and select Wi-Fi in the Interface menu. Next, go to Settings FaceTime, and look under You Can Be Reached by FaceTime At. Its one of the most important devices you own, and if it breaks, weve got your back. Tap Reset. And its not obvious how to get the other party to switch how theyre contacting me. If the activation fails, and youll be staying in a particular countryfor a whileand really want that SIM to work with iMessage etc, you can also restoreyour device through iTunes with the new SIM card inserted. Book a repair time that works for you and your schedule. From color and resolution to touch response and battery usage, well help you find an option thats right for you. Sharing the fix that worked for me after trying all of the above. I just bought a new iPhone for my mom and I noticed that when I view her contact from my phone the video button is greyed out and does not show the FaceTime option. 2. Just be sure you sign in with your Apple ID and/or add your phone number (iPhones do this automatically). I dont think any of these solutions will work for that. Their current support has hundreds of replies in a large thread with no distinguished answer, and is generally chaotic. When everything above has failed, go right back to the beginning: take out the SIM card and start afresh. Apple should keep the registration of the main number since you are only turning off that main line while the SIM is still present. Is a collection of years plural or singular? 10-25-2019 02:37 AM. Get a computer tune-up today for as low as $79. If your new prepaid SIM doesnt include SMS messaging in the initial fee, as happened to us with a prepaid Vodafone SIM in Spain, youll need to add money to your prepaid account to cover the cost of receiving SMS messages. iPhone screen repairsstarting at $79. Contact. First you'll need to make sure your webcam and microphone are connected so you can be seen and heard, but from there it's a simple case of clicking the link or pasting it into your browser manually. Joining a FaceTime call on Windows is easy so long as you have the link. When you mean use a different Apple ID do you mean using my email instead of my phone number. Turn off iMessage orFacetime, then log out your Apple ID (from Settings iTunes and App Store). I could see prior messages were BLUE (indicating iMessage), So, I thought about this article and all the things suggested. Well, mostly. I activated the phone that evening as usual, using the SIM card that was already installed in the new phone. ), or record a video tour of the property on behalf of those not present I have had coworkers and friends ask if I received their messages, which I have not. Finally, sometimes all you can do is wait things out. Q&A related to Apple hardware, software, and services. Can archive.org's Wayback Machine ignore some query terms? *scratching head*. Before you start, make sure you have another Apple device with you (a Macbook or iPad, for example) thats using the same Apple ID, or that you have another way of accessing text messages or calls to the phone number(s) you specified for two-factor authentication. Other times where you might run into this FaceTime error is when you have ported your number or have recently installed carrier settings updates, as stated in this Apple Support document. Wait 30 seconds before turning FaceTime on again from the same settings page, then try This also worked in Macau China when iMessage failed to work properly. Its not a problem thats been mentioned in the past, I guess because there are usually other ways to get the verification code from a different Apple device, or having a secondary number set up. Make sure that your phone line turned on. There is no photograph or signature required for the Admit Card. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Scroll down and tap on link contacts. To confirm you own the number youre trying to activate, Apple sends it a silent SMS. Make sure your Mac has a built-in or connected microphone and camera. Id need more information to be able to try to answer this which country are you in now, are you using/have you used a different SIM card while youre away, what problem(s) are you having, and what have you tried so far to fix it? Schedule a repair at the nearest uBreakiFix by Asurion or Asurion Tech Repair & Solutions store and our certified experts can get your device back up and running as soon as the same day. Please keep in mind that different state mobile numbers would not cause any connectivity issues. Restart you device and then head to Settings and then to FaceTime. They can call me with FaceTime and i can call them back using recent calls, but i cannot call the using FaceTime from contact list. The iMessage bug doesnt only happen when changing to an international number, but also if you change providers within the same country, and even when upgrading to a new operating system. New York, Go to Settings > Apple ID > Name, Phone Numbers, E-mail This deactivated FaceTime, which I assumed was still activated. Have you tried using a device with a different phone number and Apple ID to reach them? The first day, me and my classmates went to a Three store and all got pay as you go sim cards for our phones (that we had unlocked before we left Canada. If theres one thing we dont love around here, its high roaming charges. Ive updated the article, though, to make people aware. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. ChatGPT and DALL-E 2 are just a couple of the AI chat bots and image generators available today. There are a number of little tricks to try to fix the problem, but sadly no foolproof solutions. But when FaceTime malfunctions like this, it's usually because you have too many apps or programs running at the same time. Thank you for your help! The way i got it to work was to go to Settings > Messages > Send and receive, then remove the Sim card, give it a wipe and reinsert it. Nothing just a message that read an error occurred during activation, try again. So I did. Relatives didnt pick up my FT calls because it came from a random number. Alternatively, tap New FaceTime. Its worth making a note or taking a screenshot of your SIM cards settings before doing a network reset, in case you need to add back an APN or configure other settings again afterward. Updating is easy to do: This includes your FaceTime settings and those for Date & Time. Then I thought when we add a contact, we can tell it mobile, or iphone.. What if telling iOS EXPLICITLY that the phone # is an iPhone may force it to use iMessage (first). Those are great questions, and we're happy to clarify. iMessage and Facetime dont activate. Or go to the FaceTime settings weve detailed below: Open the Settings app on your iPhone. Im hardly the only one, either: I found plenty of complaintsduring one particularly-desperate attempt to fix the problem. As long as you have a compatible device, it's easy to make and receive FaceTime video and audio calls. Our phones both say we are sharing our location, but we can't see each other and still can't connect.This is what we've tried so far -, - new phones (Android, iPhone XS, XR, 11). When you turn off your main line in cellular settings (to avoid connection fees/roaming into another country) you are immediately loosing your main mobile number registration with iMessage and FaceTime. Tap General. 402 N Main Street. I have the exact same question and Im having the exact same issues. To start a Walkie-Talkie conversation, open the Walkie-Talkie app on your Apple Watch and follow these steps: Tap a friend. 1811 E Innes Street. I've tried sharing the contact card from her iPhone to myself but with no luck. * Tap on the original number to select and activate it. Then when I tried to iMessage someone they saw my new Rome phone number and got very confused on who it was. Here's how to fix FaceTime when it won't connect: When your FaceTime call won't go through, you may not be the only one. Apple has finally opened up FaceTime to other platforms, though not in a way that would really make it a worthwhile alternative to solutions like WhatsApp or Zoom. based on the information that I've read from the Apple forums, go into settings>facetime> and turn your iphone cellular calls off. AlbertoR_VZW. Check out thisstep-by-step guide to how to factory reset your MacBook. In our case, we had friend who had stored my number and husband's number (not email) under my contact card. It only works if the call is initiated from an Apple device, be that an iPhone or an iPad. FaceTime calls only currently work on Windows if you're joining them from a link sent to you by someone who owns an Apple device. iMessage and Facetime dont activate. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Apple should probably invest in a stack exchange sort of forum with paid employees replying & iOS/app versions mentioned. Your imagination is the only limit with these tools, and now you can So I toggled the button off then on. The feature becomes available with the Apple iOS 15 software update. It should run more smoothly. We also found that we could not use a US credit card to pay for the Vodafone reload. Tap the toggle to turn on FaceTime. Go into FaceTime. Add the person that you want to FaceTime and you should be able to make a call directly from the FaceTime app. Some older model i 1. You should also make sure the FaceTime switch is on in the list of apps allowed to use mobile data. WebChoose your MacBook Air from Rose Gold, Silver, Gold, or Space Gray, and configure it the way you want. Thank you, Cameron. It only takes a minute to sign up. Make sure that her number and email in her contact card match what she has checked off under "You can be reached by FaceTime at" in Settings > FaceTime. Fix it with these solutions: Turning it off and back on again can fix more problems than you think. For them, iMessage and Facetime stopped working after they activated a second number on their eSIM overseas. These include iPhone, iPad, and iPod touch devices, and Mac computers running OS X Lion 10.7 or later. It takes a little time, and please make sure you successfully run a full backup before you start,but this last resort usually cures all. What video game is Charlie playing in Poker Face S01E07? It's weird because i can call with facetime via siri. We use FaceTime audio because it's clearer and iPhone message. After doing so a message popped up on the iPhone 13Pro saying youre account (312xxxxxxx) has signed out of iMessage and youll miss your messages. No matter the issue, our experts can repair your broken device fast. Create an account to follow your favorite communities and start taking part in conversations. Experienced iMessage problem recently wit iPhone 11. * View You Can Be Reached by FaceTime At section. People are unable to initiate a FaceTime call with you. I didnt have any odd behaviors switching from Verizon => T-Mobile. Apparently Apple is STILL having this issue and were on iPhone 13 Pro! Heres how it works. How to show that an expression of a finite type must be one of the finitely many possible values? If they link it to my e-mail address I can get it since Apple lets you have multiple e-mail addresses linked to your Apple ID. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? The easiest way to ensure this isnt a problem is switching theDate and Time settings to automatic, which can then force the messaging apps to work. I have also turned on send as SMS and rebooted phone. Open a contact card from Office programs I spent hours looking for answers and this one solved it lol I didnt know I had to add credits. FaceTime, Instagram messaging, Messenger, Snapchat don't work either. Hardware issues should be posted to r/applehelp or r/iphonehelp. I traveled from Canada which is my home to Vietnam bought a SIM card and installed it. Save my name, email, and website in this browser for the next time I comment. WebIf there is no FaceTime link, the information in that contact does not match the FaceTime contact information. Discover what to delete for more storage on your iPhone or Android phones. Disable FaceTime in Settings > Phone and then turn it on again. The last time we were able to talk to each other at all we were both sending our Find My location to each other. What fixed it for me: I can see the number it is being sent to but IT STILL DOESNT ACTIVATE iMessage. Brian checked back with us the very Be careful doing this if you have two-factor authentication set up for your Apple ID, as youll need to be able to receive the verification code thats sent when you log back in. I Cant open neither one. A couple days ago I had ATT store employee move my prepaid plan from an old flip phone to my iPhone 8. After porting your number or installing a carrier settings update and attempting to use FaceTime on iPhone 4, FaceTime may exhibit one or more of the following symptoms: When you are calling someone on FaceTime, the number on their screen is not your number. (reward points are not valid for guest orders) Q . Our experts can help you get the most out of all your favorite tech. I took the SIM out and put my moms SIM that came with her phone back in made sure I set her Travel SIM(the eSIM the agent activated and deactivated the physical SIM) was checked as primary. Maybe before I leave the US I should change to the email address associated with my Apple ID and receive iMessage that way? Tired of the "phone storage is full" notification on your phone? I can't make a a regular phone call, FaceTime (wi-fi), or text message to a certain person. Learn how your comment data is processed. Apple's FaceTime is one of the world's most well-known video-calling platforms, but it used to be completely inaccessible to anyone using an Android phone or a Windows PC. Here's how to fix FaceTime lag, according to our experts: Once you get rid of your extra windows and tabs on your device, open FaceTime. I had recently synced my iPhone 4 with a new installation of Snow Leopard on my OCZ SSD. Try starting a new message to one of those recipients rather than replying to an existing one, and if that doesnt work, then yes, try deleting the old message thread(s) to that person and starting over. Then try this trick: Reset your network settings. Using a mix of numbers and letters for new family registration ID will ensure enough options are available for Manitoba's growing population, the province said in a news release. * I noticed that my original US number wasnt selected (Did not show a check mark next to it) Go to Settings > FaceTime Everything went fine. To ensure the FaceTime call is successful, open the Apple Watch Phone app. 3. Salisbury, NC 28146. Description for 1602 Woodview Drive Sw Hartselle, AL 35640. Show Less. Im not getting the silent text message. I've tried sharing the contact card from her iPhone to myself but with no luck. We added 5 euro to our account to pay for SMS, turned iMessage off and on on the phone, and it immediately activated. What gives? Ask her to create two totally separate and distinct contacts for you and your wife. They're a Sprint user and has My Group FaceTime calls dont ring on the receiving end, Follow Up: struct sockaddr storage initialization by network format-string. It was a simple fix for my husbands phone when he switched from Verizon to AT&T! Calling and WhatsApp happily accepted the new SIM, and I didnt think to check other apps until a friend e-mailed me, a little bewildered, asking me why I wasnt replying to my iMessages. Make sure that the number you want to use for iMessage and FaceTime is listed. Like the others, I had to turn iMessage and face time off, switch my phone off, take the sim out, count to 10 then put it back in and turn everything back on, it all worked, thank goodness. Theres a 256GB Black iPhone 11 available for $719. Nothing. End result? Turn it on again. I have a related problem. For me I dont think sending the silent sms is the problem but receiving a silent sms back from Apple perhaps? Whenever my sister-in-law calls my wife via FaceTime, my phone and Mac also ring at the same time. If you're on a Windows PC or laptop you can now engage in FaceTime calls with your Apple-using friends and family. Cant call a certain number, text message, or FaceTime, Re: Cant call a certain number, text message, or FaceTime, Have a phone you love? When your appliances work, your life does too. This just happened to me while switching providers. Make sure they're on. Go into FaceTime. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However by doing this, were you able to still send and receive iMessages to your Canadian number, on the sim only card, as opposed to when people message your appleID? Also check in the Phone app, when you click Contact that it displays the correct number at the top. No one should go through any of it especially when purchasing $1,000 phone! Please refresh the page and try again. After installing a new carrier settings update, FaceTime does not activate. When my wife answers the call, then both of my devices stop ringing. When we tried to FaceTime my iPhone 4, we got the folllwing error message notification: FaceTime Failed Gary Ng is not available for FaceTime. If that doesnt help, turn off your iPhone or iPad, and fire it back up again. So check to make sure you can do that, and also make sure can receive calls and when you make calls you that the phone number that shows up is what it should be. Make sure that the number you want to use for iMessage and FaceTime is listed. This first started when I had an Android with AT&T, and he had an iPhone 8 with TELUS. This fixed the problem and we were up and running with iMessage and FaceTime on data only sim. The biggest problem is I am getting charged for the silent sms message each time I try to activate. Ask Your Own Computer Question. Go to Settings Apple ID Name, Phone Numbers, E-mail, and look at the Reachable At section. iOS 8 iPhone Cellular Calls on iPad/Mac with 2 iPhones sharing same iCloud account, FaceTime with 2 Phones (work and private) & 1 Apple ID, Stop iPhone from ringing on my Mac in Mojave. Everything worked except some people I could not iMessage. NY 10036. Do the same thing with Messages (Messages > iMessage > Toggle Off). He listened to our concerns, shared with us a few options & scenarios and he promised to get back to us as soon as he could.