Next Working Day delivery orders will be dispatched the same day to ensure they reach you on the next working day. Additionally, you will also need the card you used to make the payment in order to receive a refund, as it will be credited to the same card. For this reason, its WAY better to make your return in-store and avoid these charges altogether. Return Policy Return Policy Your Complete Satisfaction is our Goal We stand behind everything we sell. You will receive a refund either by check or by the method of payment you used to purchase the item. We will email you back with further instructions and we will arrange for the courier to come to collect the product you wish to return. Your hammy sounds lovely, we have one called Jet, she is a sable and was a very dark colour, almost black looking. PetSmart Return Policy In 2022 PetSmart will accept returns of items that are in good condition with the deduction of shipping costs. You're better off returning items to the store since you'll pay shipping fees for online returns. Your return should include a copy of your receipt, a copy of your packing slip, the product(s), and a brief description of why you are returning the item(s). Made with in California 2023. Your refund is made in the original form of payment. Please refine your selection. Have set mealtimes; without pets at home return policy without receipt policy without her feathers as you to keep you may wander off. If you don't have access to the internet then please ask one of our store colleagues for the address of the nearest recycling centre to the store. While serving with pets home without receipt for a diets, customer service dogs can be. If you paid for the purchase using a debit or credit card, your purchase can still be verified. How old do I need to be to purchase a pet from you? Fortunately, there are several ways of making sure the item doesnt go to waste. Stores often try the "no refund or return without a receipt" line. If you live near a PetSmart store, this is the BEST way to make a return, otherwise youll be on the hook for the return shipping charges. The product has to be in its original packaging and sellable condition. We will email you back with further instructions and we will arrange for the courier to come to collect the product you wish to return. To be eligible for a return at PetSmart, you will need to bring back the animal, as well as your receipt and other paperwork or relevant information received at the time of purchase. 8 Best Cat Foods for Nursing Mother Cats in Canada in 2022 Reviews & Top Picks, 5 of the Best Dry Cat Food Brands, According to Experts, 11 Best Cat Foods for Nursing Mother Cats 2022 Reviews & Top Picks, What To Feed a Nursing Cat : Top 5 Food Options, The 8 Best Cheap Cat Foods: Your Budget-Friendly Review. You might want to visit PetSmarts website to learn how to return items to them, including if you can use the box or not and which items are eligible for returns. Return with receipt over 30 days or without receipt may receive an exchange or a Merchandise Return Gift Card for the current selling price. If you have purchased live animals from PetSmart such as snakes, iguanas, hamsters, and similar animals, you can return them to PetSmart within 14 days after the purchase. Return Policy for Pets At Home Continue Shopping OK Cancel Display Update MessageProduct Compare Dialog Product Comparison The maximum number of products that can be compared is 4. Returns must be completed within sixty days after purchase or delivery. If you're returning something you bought online, you'll need to provide the purchase confirmation email. If making an exchange, any positive balance will be refunded in the original form of tender. At Step 2, add information about your website/app . While the receipt is used to verify your purchase, it is often possible to return items without them. To return or exchange an item without receipt, you are required to present a valid photo ID (Canada, U.S., or Mexico Driver's License, Canadian Provincial ID, U.S. state-issued ID, Passport or Military ID). Returns without a receipt or made after 30 days are not eligible for return or exchange. RETURN ONLINE Customer support is also available to help get your UPS return started and is available to help schedule pick up of your return items for your convenience. However, if you purchased a PetSmart item using a debit card, you will be refunded in cash. However, if you do not have a receipt and wish to make an exchange, any outstanding balance will be returned to you in the original form of payment, such as cash or card. The value of the item you are returning will usually be returned straight away. It's preferable that one returns an item to Home Depot within 3 months, not having it hanging around for a year until a return is made. If you do not have another tank immediately available transfer the fish and water to a suitably sized waterproof container and arrange to get them another tank with a filter system as soon as possible. Our policy lasts 30 days. privacy policy They brag about the one year policy. In these cases, it is possible to appeal to the store manager, who may accept or refuse your request. Required fields are marked *. Copyright 2000 - 2023. My pet doesnt seem well what should I do? While the receipt is used to verify your purchase, it is often possible to return items without them. Call us for assistance at: 1-800-455-3869. You should clean your pet out at least once or twice a week. Charities such as Habitat for Humanity may also be happy to accept your unwanted items. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. If you do not return the fish to PetSmart, then you will be charged a $10 returned merchandise fee. The only real exception is if the appliance you purchased is defective. The following credit and debit cards are accepted: Delta; Visa; MasterCard; Maestro, Electron, Amex and PayPal. Mattresses aren't eligible for returns or exchanges. If you wish to return your order you must call WLXT Luxury customer service at (732) 906-7979. Have your order number ready. Please see below for details. Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. If your online purchase was made with a The Home Depot Consumer Credit Card, The Home Depot Commercial Revolving Charge, or The Home Depot Commercial Account, you have 365 . Note that live pets can only be returned within 14 days. My daughter just bought a hamster like a month ago and she just woke me up to tell me she found it dead in its cage this morning. You can receive a refund or exchange some items even if you do not have the receipt. PetSmart has stated that to be eligible for a return, items must be in the original packaging. Pets at Home, Inc. All rights reserved. Just follow these steps: At Step 1, select where your Return & Refund Policy will be used. Financing available is "Equal payments, no interest . To learn more about PetSmart policy, you can also check our related articles on PetSmart dog food return policy, PetSmart coupon policy, and the PetSmart exchange policy. The return policy is here: https://www.homedepot.com/c/Return_Policy A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. The merchandise return card at PetSmart cannot be redeemed for cash and can only be used at PetSmart. There are some exceptions, including major appliances and phones. Product defects or expired product should be refunded or replaced without much issue. You will also need to have a water sample taken to test for any contaminants within the water. All landscape, tropical, and house plants are covered by a one-year warranty. Comments are closed. You will receive your PetSmart refund in the original form of payment you used to purchase your pet. Customers will typically have 60 days to return items purchased online or in-store with a valid proof of purchase. PetSmart allow you to return items for up to 60 days after the date of purchase. You can also return your PetSmart online orders by mail, although you will be liable to pay for the return shipping. Alternatively you can e mail us at cservice@petsathome.co.uk. You can return items by going to their store or by a shipment. Why do I need to wait 3 days to add fish to my new tank? If an item is returned without a receipt & the refund verification process accepts it, you can: - Exchange the item (s). Coldwater fish: 0.5cm of fish per 1 litre of water, Tropical fish: 1cm of fish per 1 litre of water. So if, for example, you purchased an item with cash, you will be refunded in cash on the spot in-store. Locate the shipping label on the bottom of your online receipt. If you do not have your method of payment or have lost your receipt, you may be issued a PetSmart merchandise card instead. We accept cash or card payments in store. The merchandise return card at PetSmart cannot be redeemed for cash. Please bear in mind if you have ordered more than one item, your products may be sent out from multiple locations or multiple parcels may have been required that then became separated during processing with our carriers and therefore may arrive separately. Does Lowes Install Dishwashers? See our Returns and Refunds page for further details. Surprisingly, PetSmart WILL let you exchange the pet food for a different brand. Our friendly, knowledgeable store colleagues are on hand to help with any questions you may have. Ideally you need to transfer the fish and their water to another tank as soon as possible. You can use the original receipt or the item to return to our store. Alternatively you can email us at cservice@petsathome.co.uk. If your request is accepted, you will receive store credit. We currently do not offer a text or call service on Standard Delivery or Next Working Day delivery orders. Michaels return policy allows for returns without a receipt. Although you can return items to any PetSmart store, you will need to bring live animals and fish to the same store you purchased them from to make a return. Customers typically have 60 days to return products purchased online or in-store with valid proof of purchase. If you are already registered on our website and opted out of our mailing list when you created your account or at a later stage, you can change your preferences to receive details of our offers, products, reminders and services. What is the best diet to feed my new pet? Please include your delivery note with your return and post to: if your order is in store please return it to your local store within 30 days for a full refund or exchange. Can i return a used ear solution that didnt work for my dogs ear infection?, and how long do i have to return it?, thanks so much for your help . 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Make sure that both the packaging and product are in good condition. Please return the item to any Pets at Home store with your proof of purchase where our friendly store colleagues will be able to assist you.